Living Jade wants you to Live Your Life with Meaning through What You Wear.
If for some reason this is not the case, check out our policies for Returns & Exchanges below.
RETURNS
All returns will be issued in the form of store credit.
Shipping will not be refunded.
Items must be unworn, unwashed, unaltered and have the original tags still attached.
We will accept returns made within 15 days of receiving your order.
EXCHANGES
If you wish to exchange and item for a different size, please return the item unworn, unwashed, unaltered and with the original tags attached. Once we have received the item, and it has been inspected and approved, you will be issued a store credit to purchase the desired item you want. This is all dependent on current inventory at the time.
DEFECTIVE/DAMAGED ITEMS
All defective/damaged items must be reported within 5 days of receiving.
Make sure your tags are attached and please take a photo of the defective/damaged area on your item.
Email your image with the subject line "Damaged" or "Defective".
SHIPPING
$8.00 flat-rate US Shipping or FREE on orders over $100
Orders are processed within 1-4 days.
Orders take 3-6 business days from shipment date to be delivered.
FREE LOCAL PICK-UP is available in Bozeman, Montana
Please make sure the address we are shipping to is a secure address. If packages are stolen we will try our best to help but we are not responsible for any lost or stolen packages.